What is medical record compliance and why is it important?
Medical record compliance ensures your documentation meets NYS Department of Health, CMS, and accreditation standards. Noncompliance can lead to fines, citations, and delays during inspections.

Which types of facilities do you work with?
I specialize in Article 28 facilities including Ambulatory Surgery Centers (ASCs), Diagnostic & Treatment Centers, FQHCs, OB/GYN, and specialty procedure clinics.

What services does Ion Medical Records offer?
Services include chart audits, documentation reviews, compliance reports, QAPI support, and staff education—tailored to your facility’s specific regulatory needs.

How often should we conduct chart audits?
Most facilities benefit from semiannual or quarterly audits, depending on their size, complexity, and regulatory exposure.

Do I need a full-time HIM staff member?
Not necessarily. Many Article 28 facilities remain compliant using an experienced consultant like Ion Medical Records instead of hiring full-time HIM personnel.

Can you come in before survey to make sure we’re ready?
Yes. I offer pre-survey readiness reviews that assess documentation, policies, and records to identify and correct potential compliance gaps before state or accreditation surveyors arrive.

What if I need to replace our current EHR system?
I can assist with EHR transitions by helping you evaluate options, develop migration plans, and ensure documentation standards are maintained throughout implementation.